eRezLife, or eRez, is a leading housing and residence life software that we utilize at the University of King’s College residence. Through this program, our residents will be able to; apply for residence, submit facilities requests, request ethernet access, request extensions during residence closures, change your meal plan, do your roommate success plan, and so much more! eRez is a simple to use system that allows housing and residence life administrators to communicate with residents both en-masse, and individually.
King’s and Dalhousie students can access the program by using this link.
Non-King’s students will need to connect with residence@ukings.ca to get their accounts set up. Once the account has been activated by our team, non-King’s students will use this link to access eRez.
King’s Residence has a dedicated high-speed Wi-Fi network available throughout the residence buildings. Residents connect through the Residence-Secure network using a Dalhousie NetID and a unique Wi-Fi password generated through the King’s Residence Wi-Fi portal.
All residents need a NetID to connect to residence Wi-Fi.
For King’s and Dalhousie students, your NetID is the username associated with your Dalhousie email and university services. For example, if your email address is zz123123@dal.ca, your NetID is zz123123.
If you are studying at another institution and living at King’s, you will still receive a NetID so you can access campus Wi-Fi. To set up your NetID:
Important for non-King’s and non-Dalhousie students: Do not use your NetID as an email address to log in to eRezLife. Continue using the original login method you used when applying for residence. Using your NetID to access eRezLife can create a duplicate account and cause problems accessing your residence information.
To connect your device:
You may also scan the QR code provided in the Wi-Fi portal after generating your password to connect a compatible device.
Your Residence-Secure password is tied to your unique NetID and should not be shared with anyone else. If another resident is experiencing connection issues, please direct them to the support options below rather than sharing your password.
Through the residence Wi-Fi portal, residents can:
For most residents, a wired Ethernet connection is not necessary. The residence Wi-Fi network is designed to support everyday and high-bandwidth uses such as HD streaming, online gaming, video calls, schoolwork, and connecting personal devices.
Some residence rooms may still have old Ethernet ports in the walls. These legacy ports are no longer active and should not be used.
If you have a specific need for a wired Ethernet connection, contact Eastlink directly. Eastlink may be able to arrange for Ethernet service to be installed in your residence unit where appropriate.
For help connecting to Residence-Secure, using the Wi-Fi portal, connecting devices, or requesting an Ethernet installation, contact Eastlink:
King’s Residence Dedicated Support Line:
844-783-1188 | Available 24 hours a day, 7 days a week
Email:
oncampus@corp.eastlink.ca
NetID support:
For help creating, resetting, or accessing your NetID, contact Dalhousie IT Services:
Online: service.portal.dal.ca
Phone: 902-494-4357
In person: Killam Library IT Support Desk, Room G45, 1st Floor, 6225 University Avenue
Monday–Friday: 8 a.m.–10:45 p.m. | Saturday–Sunday: 10 a.m.–10:45 p.m.
King’s and Dalhousie students are responsible for ensuring their student email and NetID remain accessible and up to date, as important university communications are sent to their student email accounts.
Personal wireless routers, hubs or other equipment used to extend or create a separate network should not be connected in residence. Residents should use the provided Residence-Secure Wi-Fi network or an Eastlink-installed Ethernet connection.
A computer lab, which is linked to the ResNet high-speed internet system, is available in the King’s Library. Printing is available from this lab for a nominal fee.
All student mail and packages are picked up at King’s A&A reception. The desk is open Monday-Friday from 9 a.m. – 5 p.m. (excluding holidays).
Your address while in residence:
Student Name
Room Number and Residence Building
University of King’s College
6350 Coburg Road
Halifax, NS B3H 2A1
To get set up for residence life:
DalCard: If you’re new to residence, please email a copy of your photo ID to residence@ukings.ca to request your DalCard. If you’re a returning non-King’s resident, your existing DalCard will still work.
Wi-Fi Access: You’ll need your B0# and NetID to connect to the Dalhousie Wi-Fi network. You can obtain this information by visiting the Alex Hall front desk or contacting Dalhousie IT Support at the Killam Library.
Amenities: All standard residence amenities are available to non-King’s students.
Please note that student support services at King’s (e.g., academic, mental health, advising) are available only to King’s students. For support services, connect with your Don or your home institution.
Laundry machines are located in the basement of Alex Hall, Middle Bay and Cochran Bay. To use them, you need a laundry card which will be included in your residence package when you arrive. You can load money onto the laundry card using your debit or credit card at the Coinamatic re-load station in the basement of the A&A Building. Each load of washing costs $1.75 and a load of drying costs $1.50. Please consider using unscented laundry products.
Laundry cards are required to be returned at the end of the academic year. If a laundry card is not returned, a $25 fee will be applied to your student account. Replacements for lost cards may be purchased at the re-load station located in the basement of King’s A&A. For card issues, please contact Coinamatic at https://coinamatic.com/service-request/.
If you become ill or experience any health-related difficulties during the academic year, feel free to talk with your don. We will do our best to support and accommodate your needs. The dons can arrange for wellness trays to be brought to you from the dining hall.
The Facilities staff at King’s are responsible for the maintenance and upkeep of our residence buildings. Any maintenance requests should be reported online using form F011 through the residence portal. Larger maintenance issues should be directed to your don.
Students are responsible for the general upkeep of their rooms. Common areas of the university are cleaned by our cleaning contractor who use “green” cleaning supplies and products. Any cleaning requests can be submitted to the front desk of Alexandra Hall. Ongoing complaints or concerns should be directed to your don.
Bins are provided for garbage and for recycling (plastic and glass drinking containers and paper) in Alexandra Hall, Cochran Bay, Angels’ Roost, and under Middle, Chapel, and Radical bays. Please regularly empty the garbage can in your room into one of main garbage bins in one of those locations.
Common rooms with televisions, which are for the general use of all students, are located in Alexandra Hall and in the Middle Bay Common Room. These rooms can be booked for group use through the Residence and Conference Services Coordinator.
All residence students have full access to the fitness facilities (aerobic studio, cardio room, weight room, gymnasium) located in our campus gym. You have access to these facilities by using your residence swipe card. King’s students can also access the Dalplex.
The DalCard is your student identification card, Library card, and it provides you with access to Prince Hall (the dining hall). You will also need to show it when you use your university bus pass on Metro Transit. You can get your DalCard at any time during the year by going to the DalCard office, which is located in Howe Hall at 6230 Coburg Rd. (on the Dalhousie campus), a five-minute walk from the King’s quad.
To get your DalCard as a new incoming student, please follow the steps outlined here.
If you are a new incoming non-King’s student, please connect with residence@ukings.ca to submit your DalCard photo.
If you are a returning resident, King’s or otherwise, and already have a DalCard, you do not need to get a new one! You only need to update your DalCard if you have changed your level of study.
Unfortunately, King’s is not able to provide any storage space for personal belongings.
There are numerous bike racks located throughout the campus for bike storage. Bicycles which are secured to railings, trees or buildings will be removed and placed in storage for one week, after which they will be donated to charity.
The university has taken a number of measures to ensure the safety of the campus community at King’s:
Dial 9-911 from any campus phone to speak with emergency personnel (ambulance, police, etc). You should also call extension 132 to alert the front desk. If you cannot contact the front desk yourself, send a friend or bystander.
The Residence Team issues safety memos throughout the year in the event that there are particular safety issues you should know about. Read these notices, please! You will find them in your Dalhousie email account and posted on your don’s bulletin board in your residence.
Find more information on campus safety.